Recovery from pandemic losses and the future of omnichannel retail

Omni is the way forward for all retailers. V-Mart saw a few surprisingly favorable results especially in those markets where the retailer has nil to nascent presence, by way of leveraging its digital platform. Terming the turbulent Covid-induced phase as one of ‘great learning’, Mr. Agarwal says the company is primed to deliver on all fronts as the market returns to normalcy.

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